Brand Owner Selling Price More Lower Than Axis Selling Price Given To Reseller

Dear Axis member, Recently i found shopee some Brand Owner selling their product are lower than the price given by Axis to Reseller. So far randomly search i found Asianmeals & Walch product, for other brands i not sure. Therefore i would like feedback to Axis and hope Axis will look into this matter. In additional, if possible i wish Axis will review other brand owner & marketplace as well. Thank you.

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hi bryan,

We really appreciate the feedback. It will definitely help us to re-evaluate a more reasonable pricing with the SME.
We will definitely look in to the matter seriously.
Also, we are constantly monitoring members and brand owners account to maintain a healthy competitive ecosystem.
In the future, if you still come across any brand owners, or possible member accounts with suspect of pricing manipulation, please do not hesitate to report to us directly, together with screenshots of the shop name and items sold, so that we can take action and investigate the matter.

Hi Bryan,

Thank you for connecting with the Axis Support Team.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

*If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

Thanks!

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