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Ticket Number [T000166]
02-Dec-2020 05:37pm
Sephine Lim
Amazon & eBay
Dear AXIS May I explore if I can sell 3 ply disposable Mask with special prints in Amazon via FBA (bulk order sent from china to USA) or single shipment direct to eBay's customer (since eBay don't have Fulfilment)? Can you pls refer to JS for this question if you are not sure ya? Thanks & Regards, SL
03-Dec-2020 03:51pm
AXIS SUPPORT - Kah Yee
Dear Sephine,
As we mentioned before mask is fall under the Covid 19 category and seller will need to go thru certain criteria & requirements in order to sell restricted items. As Covid 19 category items will have a certain ceiling cap of the pricing. To find out more, please refer to the link
https://sellercentral.amazon.com/gp/help/external/GU5H4KPBMUFE6XHH
06-Dec-2020 09:36pm
Sephine Lim
Dear Kah Yee
Thanks & noted.
Meaning to say so long as we fulfill the requirements, then we have no problem to sell it, isn't it?
SL
07-Dec-2020 10:59am
AXIS SUPPORT - Kah Yee
Dear Sephine,
Yes. Have to make sure to fulfill the requirements first.
15-Dec-2020 06:12pm
Sephine Lim
Dear Kah Yee
That is not medical mask wor .. I consider that is decorative masks because there will be CNY prints on the mask.
Hence, we don't need to follow the requirement as applied to medical mask, isn't it?
Regards
SL
16-Dec-2020 09:33am
AXIS SUPPORT - Kah Yee
Dear Sephine,
Technically it is still a MASK, so long it is a mask, it falls under Covid 19 category. Seller still will need to go thru certain criteria & requirements in order to sell restricted items. So you still need to follow & fulfill requirements.
05-Feb-2021 04:08pm
AXIS SUPPORT - Apple Lim
Hi Sephine,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.
Thanks!
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