Ticket System Ticket Details

Ticket Number [T000041]
Express Saver Rates and Price List Rare are different

Hi, I noticed that the rates of "Postage without Fuel Surcharge" on Price Lists are different from the rates of "Shipping USA" on the second page. The former are higher than the latter. I verified it with the attachment sent to us by email on 31 August 2020, "New Consolidated USA Rate", which effective from 1 September 2020, it is the same rates as "Shipping USA". The rates of "Postage without Fuel Surcharge" changed after some rates of the products revised on 31 August 2020. The previous price lists were tally with rates of "Shipping USA". May I know which one I should follow? Thank you. Regards, Chee Han

Dear Member

we have email send out on 31 Aug 2020 for new shipping rate start from 1st September 2020, please refer back email send out from
marketing@axisnet.asia

Any further information please contact our Axis Support Team

Thank you

Hi Chee Han,

As per our phone conversation, we hope we have cleared your doubts.
Thank you.

regards,
Axis Support

Hi Woon Wei,

Yes, Rade indeed cleared every doubt. I have a better idea now. We would have higher profit if there's no covid-19 emergency surcharge.

Thank you both for your great help and patience.

Regards,
Chee Han

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