Ticket System Ticket Details

Ticket Number [T000308]
Un-gate Toys in New, Used, Refurbished, Collectible condition(s) Category

I wish to Un-gate Toys in New, Used, Refurbished, Collectible condition(s) for my Amazon Account. Product : 101 Cashflow Board Game + 202 Cashflow Board Game Display name: TOH XIN YUEH Store name: NEAL TOH Mobile number: 017-7706727 Current business address: 12, Jalan Kasih 4, Taman Kasih 2, 86200 Simpang Renggam, Johor Email address: nealtoh@gmail.com

Hi Xin Yueh,

Thank you fo contacting Axis Support Team.

Amazon has recently updated their policy for Toys & Games category and now to ungate this category, sellers are required to provide additional documents which will take quite a while to acquire. Axis is currently working to acquire these documents and we ask for your understanding.

Thanks!

Hi Xin Yueh,

Hope you’re doing well!

You left us a message about "Un-gate Toys in New, Used, Refurbished, Collectible condition(s) Category" some time ago and we did our best to answer it in detail. But we never heard back from you.

If the issue has been resolved, we require you to close this ticket.

If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.

Thanks!


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