My Profile
My Calendar
Log Out
Support Dashboard
Ticket System
Ticket List
Ticket Log
Open Ticket
FAQ Page
Search
Reseller List Search
Order List Search
Own Shipment List Search
Logout
Modal title
Widget settings form goes here
THEME COLOR
Layout
Fluid
Boxed
Header
Fixed
Default
Sidebar
Fixed
Default
Sidebar Position
Left
Right
Footer
Fixed
Default
Ticket System
Ticket Details
Home
Ticket System
Ticket Details
Ticket Number [T000020]
15-Sep-2020 08:05pm
Ng Fang Leng
customer enquiry moodtilda genuine product as packaging wording different from moodtilda website
Why the moodtilda website show the for Anti - allergic But your product show Hypoallergenic? Is it this is genuine product? Urgent! customer expected feedback by 17/9.
Attachment(s):-
17-Sep-2020 10:58am
AXIS SUPPORT - Nicholas
Hi,
Products import into different countries will have to adhere certain rules and regulations, including product packing. In this case, since Mootilda is an Australia branch, product packaging has to be made according to Malaysia law and regulations. Therefore, you'll notice the slight difference compare to website packaging. This applies to not just Mootilda but all other brands. Again we kindly remind you that all products in Axis are genuine, packed in bubble wrap and ship accordingly. TQ.
Reply
1000
characters remaining
Add attachment(s):-
Attachment must be either in .jpeg, .jpg, .png, .gif, .zip, .bmp, .rar or .pdf with size below 1MB
Reply
Cancel