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Ticket Number [T000020]
customer enquiry moodtilda genuine product as packaging wording different from moodtilda website

Why the moodtilda website show the for Anti - allergic But your product show Hypoallergenic? Is it this is genuine product? Urgent! customer expected feedback by 17/9.

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Hi,
Products import into different countries will have to adhere certain rules and regulations, including product packing. In this case, since Mootilda is an Australia branch, product packaging has to be made according to Malaysia law and regulations. Therefore, you'll notice the slight difference compare to website packaging. This applies to not just Mootilda but all other brands. Again we kindly remind you that all products in Axis are genuine, packed in bubble wrap and ship accordingly. TQ.

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