Unable to upload file in Lazada

Hi, i am unable to do bulk upload file in Lazada. I found out that all files which are bigger than 1MB cannot be uploaded. I have seek advise from Lazada customer service but they could not solve this issue. They asked me to check after 72 hours, asked me to use another browser and also clear caches, i have done all but still fail to upload the file. Is it possible to resize the bulk upload file to less than 1MB just like Shopee bulk upload file?

Hi,

There is a new update from LAzada on the policy ,wise on bulk upload file on the template.

Our team is working on update the Lazada bulk upload file in Axis Google Drive due to this changes and it will be ready soon.

TQ

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future, please do not hesitate to file a new ticket through the Axis system.

Thanks!

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