Product Policy Compliance

Hi Axis, today received notification from Amazon about product compliance for Cashflow range: 101 and 202, few of amazon listing has been block. To solve this problem, amazon need valid document that prove the authenticity of the products listed. These documents may include: 1. Invoice or a valid Order ID (within last 180 days) licensing agreements or letter of authorization from the manufacturer. Please advise further for this product compliance issue.

Dear Eng Sien,

After we've reviewed Cashflow 101 & 202 related listings,
we've come to conclusion that the keyword "Rich dad" is the cause of the amazon listing violation.
For your IMMEDIATE ACTION:
Please EDIT and DELETE PRODUCT AND LISTING to prevent Amazon Policy Check.

We will come out with an action plan for further appeal.

Refer to link on how to delete product listing:
https://sellercentral.amazon.com/gp/help/external/202010040?language=en-US&ref=mpbc_200243030_cont_202010040

Noted with thanks.

Dear Eng Sien,

Kindly close this ticket if your issue has been solved. Ticket will close within 24 hours.
Thank you.

Regards
Axis support

Hi, Kah Yee,

I'm still waiting for action plan from AXIS for further appeal. Please advise.

Hi Johnson,
The action plan has already sent to you on 2nd of Oct via whatsapp ya.

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Hi Johnson,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.

Thanks!

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