Order Item Not Captured - Shopee Order ID 210916E635EHCM

Hi Bryan, I'm having similar problem again with the order system. The order item was not captured in the order system. Please help to manually key-in the order item so the shipping can process the order accordingly. Here's the order details: Customer Name: Shopee International Platform (SG) Shopee Order ID 210916E635EHCM Order item: 2 x Quest Enzyme Digestive 2 bottles x 90's Axis Invoice No: 158999 1545 Thank you. -Yoelyn-

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Hi,

We had checked with our team and rectify it for you. Attached the shipment details screenshot for your reference.

We will proceed with this shipment as per our conversation in whatsapp.

Sorry for the inconvenient caused. TQ

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Hi,

You may close the ticket once the case has been resolved. TQ

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