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Ticket Number [T000106]
01-Nov-2020 09:05am
Tay Kim Hong
Being DHL short charges of Address Correction for the Jun 2020 TR117267 (AWB 4107797514) (US)
Hi, referring to invoice number IMA20-3715 dated 31-10-2020. May I clarify what is the charges of RM50 for 'Address Correction' is for? This is for TR117267 (AWB 4107797514)
06-Nov-2020 11:16am
AXIS SUPPORT - Sandy Bao
This charges due to your customer request to deliver another location, all this change may have additional cost.
Please take note.
12-Nov-2020 12:41pm
AXIS SUPPORT - Kah Yee
Dear Kim Hong,
As per conversation here , your issue has been solved. Kindly close the ticket. Our system will auto close this ticket in 24 hours.
Thank you.
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