Ticket System Ticket Details

Ticket Number [T000384]
ENQUIRIES

Hi, I have received an email from Amazon saying my listing will be affected and need relevant documents to sell grocery and gourmet products. Please teach and provide relevant documents for this. As for food product i have listed is mainly nugano , organo gold, Gano Excel coffee and AsianMeals

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Hi Daniel,

For the moment you can park your listing under other listing. Let us know here if you receive any emails from Amazon after you park your listing.

Thank you.

Then what about my initial listing using my own UPC code ? Some of them have purchase history isn't will affect / cause my rating to be gone?

Furthermore, i think i have raise this issues during april about it or earlier. I was told to inform again during may. please let me know what's the better solution

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!


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