Ticket System Ticket Details

Ticket Number [T000179]
Received Amazon charges from EU and JP

Hi Support, Created by Steve on Ms Elaine behalf. Recently Ms Elaine received 2 Amazon charges into her CIMB credit card, for Amazon professional EU and JP store fees. She will be available at 3pm today (21/Dec). Pls do a teamviewer into her Amazon account and verify her Amazon account setting. Pls prioritize this and get confirmation from Ms Elaine to disable the un-needed stores immediately. Thaks! kind regards, Steve

I have guide Ms Elaine the steps to reimburse the amount that charge wrongly on Amazon.com by Amazon.jp & UK marketplace. Now waiting for reply from Amazon.com. Will follow up with her on this. Thank you.

Hi Ng,

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We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

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Thanks!


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