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Ticket Number [T000299]
23-Mar-2021 08:20pm
TOH XIN YUEH
Un-gate Grocery & Gourmet Foods Category
I wish to Un-gate Grocery & Gourmet Foods Category for my Amazon Account. Product : 3 x Nugano Black Coffee Name : Toh Xin Yueh Addresses : 12, Jalan Kasih 4, Taman Kasih 2, 86200 Simpang Renggam, Johor Mail : nealtoh@gmail.com
24-Mar-2021 09:48am
AXIS SUPPORT - Elizabeth
Hi Xin Yueh,
Thank you for contacting Axis Support Team.
Could we have your mobile number and store name as well? Kindly note that all details below has to be exactly the same as your Amazon account.
Display name: TOH XIN YUEH
Store name:
Mobile number:
Current business address: 12, Jalan Kasih 4, Taman Kasih 2, 86200 Simpang Renggam, Johor
Email address: nealtoh@gmail.com
25-Mar-2021 12:32am
TOH XIN YUEH
Display name: TOH XIN YUEH
Store name: NEAL TOH
Mobile number: 017-7706727
Current business address: 12, Jalan Kasih 4, Taman Kasih 2, 86200 Simpang Renggam, Johor
Email address: nealtoh@gmail.com
25-Mar-2021 10:17am
AXIS SUPPORT - Elizabeth
Hi Xin Yueh,
Thank you for your response. We will proceed to prepare the required documents as soon as possible.
Thanks!
25-Mar-2021 06:18pm
AXIS SUPPORT - Elizabeth
Hi Xin Yueh,
Here is the google drive link containing the required documents: https://drive.google.com/drive/folders/12f6BrgVee3Bg41A1B3CjpFqFrjhdDM9g
Please find the below files in the google drive to ungate Grocery & Gourmet Foods category:
1. NUGANO GOURMET BLACK COFFEE PREMIUM.zip
2. INVOICE- TOH XIN YUEH.pdf
Thanks!
29-Mar-2021 04:43pm
AXIS SUPPORT - Elizabeth
Hi Xin Yueh,
Hope you’re doing well!
You left us a message about "Un-gate Grocery & Gourmet Foods Category" some time ago and we did our best to answer it in detail. But we never heard back from you.
If the issue has been resolved, we require you to close this ticket.
If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.
Thanks!
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