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Ticket Number [T000322]
05-Apr-2021 09:06am
Galatians Resources
Unable to ungate Grocery category in Amazon - invoice not accepted
Submitted twice but still the same outcome Invoice: - You have provided an unacceptable document. Please provide an invoice reflecting the itemized list of goods purchased and the terms of sale.
Attachment(s):-
05-Apr-2021 12:07pm
AXIS SUPPORT - Elizabeth
Hi Michelle,
Thank you for contacting Axis Support Team.
We will prepare the documents for you as soon as possible.
Thanks!
07-Apr-2021 02:32pm
AXIS SUPPORT
Hi Michelle,
Please find the below documents to ungate Grocery & Gourmet Foods category using Asianmeals Malaysian Stir Fry Sambal Sauce in the google drive link.
1. INVOICE- TAY YUEN NAH MICHELLE (3).pdf
2. ASIANMEALS MALAYSIAN STIR FRY SAMBAL SAUCE .zip
https://drive.google.com/drive/folders/1Vt7pf3hW9TelCtl0TRIpzXPF071Dhk0q
Thanks!
08-Apr-2021 04:12pm
AXIS SUPPORT - Elizabeth
Hi Michelle,
Thank you for connecting with the Axis Support Team.
As per our conversation on Whatsapp, we have sent you the required documents to ungate this category, as a result, we will close this ticket.
I hope that our service has been of assistance to you. If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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