Ticket System Ticket Details

Ticket Number [T000322]
Unable to ungate Grocery category in Amazon - invoice not accepted

Submitted twice but still the same outcome Invoice: - You have provided an unacceptable document. Please provide an invoice reflecting the itemized list of goods purchased and the terms of sale.

Attachment(s):-


Hi Michelle,

Thank you for contacting Axis Support Team.

We will prepare the documents for you as soon as possible.

Thanks!



Hi Michelle,

Please find the below documents to ungate Grocery & Gourmet Foods category using Asianmeals Malaysian Stir Fry Sambal Sauce in the google drive link.

1. INVOICE- TAY YUEN NAH MICHELLE (3).pdf
2. ASIANMEALS MALAYSIAN STIR FRY SAMBAL SAUCE .zip

https://drive.google.com/drive/folders/1Vt7pf3hW9TelCtl0TRIpzXPF071Dhk0q

Thanks!

Hi Michelle,

Thank you for connecting with the Axis Support Team.

As per our conversation on Whatsapp, we have sent you the required documents to ungate this category, as a result, we will close this ticket.

I hope that our service has been of assistance to you. If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!


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