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Ticket Number [T000013]
07-Sep-2020 07:14pm
Lew Yeok Su
DHL e-Commerce Rates
Hi what is the correct rates for DHL e-commerce effective 1st Sept 2020? Thank you
08-Sep-2020 02:33pm
AXIS SUPPORT
Hi Yeok Su,
The new rates is effectively starting from 1st Sept. Please refer to the latest and updated pricelists in gdrive, or refer the shipping rate table in your Axis system.
Thanks.
08-Sep-2020 04:29pm
Lew Yeok Su
Hi
Reason I asked if because I cannot understand the shipping rate in the Axis system
1) Under DHL e-commerce tab what is the column for US ? When I cross checked with the zone listing sent by AXIS many months ago they don't tally with the zone description in the table in shipping rate tab
2) Under US consolidated shipping rates, the lowest weight entry is 500gm, what about <500 gm?
10-Sep-2020 11:04am
AXIS SUPPORT
Hi Yeok Su,
reply as per in whatsapp ya.
Thanks.
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