Ticket System Ticket Details

Ticket Number [T000121]
eBay questions

Dear AXIS 1. Where in eBay we can find Keywords such as Shopee Ad> Keywords ads, where we can see the keywords for the product that we add? 2. Where in Ebay we can have live chat with eBay support? 3. How to get Top Rated Plus? Regards SL

Hi AXIS
You have yet to reply this ticket, please advise

Thanks
SL

Should you require further clarification and understanding of the question, feel free to let me know

Regards

Dear Sephine,

Q2. There is no eBay live chat in this moment. You may send them message and ask them questions.
Steps:
Go to ebay.com.my > Help & Contact > Contact Us

Q3. In order to get Top Rated Plus, you need to become a top rated seller. And you will need to meet few requirements before becoming a Top Rated Seller.
You may refer to the link below & there is more explanation on “Becoming a Top Rated Seller” & “Top Rated Plus benefits and requirements” for your further clarification.

https://www.ebay.com/help/selling/selling-seller-performance/seller-rating-performance?id=4080&from=ContactUs


Dear Kah Yee,
TQ for your answer for Q2 & Q3.
The Q1 is important to facilitate my listing now, please do reply me soon ya

Appreciated

Sephine

Dear Sephine,

Q1. Where in eBay we can find Keywords such as Shopee Ad> Keywords ads, where we can see the keywords for the product that we add?

Answer: Ebay do not have keywords ads like Shopee. Ebay only have promo listing. in order to do promo listing, as we mentioned before you need to subscribe to the basic store package first.

Dear Sephine,

As per discussion, you issue has been solved. We will close this ticket in our end. Thank you.

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