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Ticket Number [T000121]
06-Nov-2020 05:48pm
Sephine Lim
eBay questions
Dear AXIS 1. Where in eBay we can find Keywords such as Shopee Ad> Keywords ads, where we can see the keywords for the product that we add? 2. Where in Ebay we can have live chat with eBay support? 3. How to get Top Rated Plus? Regards SL
09-Nov-2020 09:21pm
Sephine Lim
Hi AXIS
You have yet to reply this ticket, please advise
Thanks
SL
09-Nov-2020 09:22pm
Sephine Lim
Should you require further clarification and understanding of the question, feel free to let me know
Regards
10-Nov-2020 03:52pm
AXIS SUPPORT - Kah Yee
Dear Sephine,
Q2. There is no eBay live chat in this moment. You may send them message and ask them questions.
Steps:
Go to ebay.com.my > Help & Contact > Contact Us
Q3. In order to get Top Rated Plus, you need to become a top rated seller. And you will need to meet few requirements before becoming a Top Rated Seller.
You may refer to the link below & there is more explanation on “Becoming a Top Rated Seller” & “Top Rated Plus benefits and requirements” for your further clarification.
https://www.ebay.com/help/selling/selling-seller-performance/seller-rating-performance?id=4080&from=ContactUs
12-Nov-2020 07:25pm
Sephine Lim
Dear Kah Yee,
TQ for your answer for Q2 & Q3.
The Q1 is important to facilitate my listing now, please do reply me soon ya
Appreciated
Sephine
13-Nov-2020 11:39am
AXIS SUPPORT - Kah Yee
Dear Sephine,
Q1. Where in eBay we can find Keywords such as Shopee Ad> Keywords ads, where we can see the keywords for the product that we add?
Answer: Ebay do not have keywords ads like Shopee. Ebay only have promo listing. in order to do promo listing, as we mentioned before you need to subscribe to the basic store package first.
23-Nov-2020 12:04pm
AXIS SUPPORT - Kah Yee
Dear Sephine,
As per discussion, you issue has been solved. We will close this ticket in our end. Thank you.
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