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Ticket Number [T000198]
09-Jan-2021 08:17pm
Sephine Lim
Lazada and Shopee Shipping Courier
Dear AXIS, I have enable Ninja Van and Citylink for my eStore at Lazada and Shopee, pls confirm that if AXIS support these 2 couriers services? I have a buyer chosen citylink as shipping mode for her purchase. Pls advise, urgently. Can we locate Ninja and Citylink parcel drop off point easily for my own product? Please advise Regards SL
12-Jan-2021 04:21pm
AXIS SUPPORT - Nicholas
Hi,
Yes Axis logistic shipping support both Citylink and Ninja Van.
13-Jan-2021 07:54pm
Sephine Lim
Thanks Nic.
Are Ninja and Citylink easy to be located everywhere for drop off?
14-Jan-2021 09:57am
AXIS SUPPORT - Nicholas
You may refer to their website for the nearest drop-off point:
citylink- https://www.citylinkexpress.com/MY/Branch.aspx?Country=1
Ninja Van- https://www.ninjavan.co/en-my/ninja-points
05-Feb-2021 04:14pm
AXIS SUPPORT - Apple Lim
Hi Sephine,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.
Thanks!
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