Ticket System Ticket Details

Ticket Number [T000393]
TR148415- Expiry date 07/2021

Customer has order 10 Box of Zenxin Simply Natural Mulberry Leaf Tea The expiry date was 07/2021. Customer is mad at how come he can finish all within 1 month. He would like to return and replace the new one. Attached photo is the evidence from the customer. Customer information: Pauline Chong 12 Lorong Kemaris Satu, Bukit Bandaraya, Bangsar, 59100, Kuala Lumpur, Kuala Lumpur, Kuala Lumpur, Kuala Lumpur, 59100, MY 60122155001

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Hi Tang Zhe, as per your conversation with RAde, we will escalate the ticket to relevant department tfor further action. We Apologized for the inconvenient caused.

Sandy has received the product but my billing did not make relevant changes, please check with this issue.

Dear Member

if this case have been settle, please close the case.

Thank you

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