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Ticket Number [T000504]
30-Aug-2021 10:56am
WONG LI YEE
i ask a lot question using video in whatapp
can reply me back , tqvm ... they ask me to ask again in ticket . but i upload video failed .
02-Sep-2021 12:14pm
AXIS SUPPORT - Bryan
Hi,
As mentioned, our main channel for support is Tciketing system. We strongly encourage member to raise ticket if you need any support from us in order for us to serve u better.
As our ticketing system got limitation on file size, u may zip the file and attached,
Alternatively, u may use the website below to upload the video in cloud and share us the download link for us.
https://wetransfer.com/
I had attach the screenshot for you for your reference. TQ
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11-Sep-2021 04:19pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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