Ticket System Ticket Details

Ticket Number [T000116]
Not able to save Edit Shipping Policy

Dear JS As discussed this morning, I am not able to save edit shipping policy after inclusion of Aisa in International Shipping. Attached herewith the attachment for your diagnosis. URL : https://www.bizpolicy.ebay.com/businesspolicy/shipping?pageNumber=1&profileId=182892243013&totalPages=1&source=manage PS: Pls refer this case to JS. Sephine

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Hi Sephine,
Before we go further, refresh your browser and try again.
Also, clear your browser cache, login and try again (refer to img attached -how to clear browser cache)
Thank you.



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From your screenshot, seems the problem comes from ebay server. KIndly follow the options given and try create your shipping policy again.

Hi Sephine,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.

Thanks!


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