fail to bulk up load file

i follow the instruction to upload the file, but there is no respond my step is 1 download axis lazada bulk upload file 2 edit sku 3 go product>product management>batch upload>upload file 4. see attachment file 1 5 see attachment file 2 no respond

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Hi Chong,

The reason behind might due to Missing Seller SKU or Invalid SKU.

Solution: Please re-check your file entirely before you upload. This issue can be happened easily due to missing Seller SKU. Advise reseller to add random Seller SKU in the file before upload.

If this ticket is well resolved, we require you to close this ticket. If the ticket did not close/update within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.

Thanks!

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