bulk upload problem

attachment below is the report of my upload file, what is the problem and what should I do next?

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Hi Joanne,

We would need your help to send the error report to support team for report review.

Thanks!

Hi Joanne,

Hope you’re doing well!

We left us a message about the error report some time ago but we never heard back from you.

If the issue has been resolved, we require you to close this ticket.

If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

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