My listing status is Active in Amazon but in Amazon it shows unavailable.

Hi Axis, I couldn't figure out what is the problem here. My listing status is Active in Amazon, but in Amazon marketplace it is showing unavailable. The stock is 100. So I'm not sure what is the problem here. Link to marketplace: https://www.amazon.com/dp/B08VWJB34C/ref=smop_skuctr_view

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Hi Sylvia,
First, the status might not directly related to the quantity you insert but instead of putting your quantity of 999 or 100, try put in a more logic quantity like 20-30pcs, because your account is a new account.

Then, go to your inventory and edit your listing, take a look what is prompt or error shows.

Hi Sylvia,

Hope you’re doing well!

We have left you a message about [Amazon issue] some time ago and we did our best to answer it in detail. But we never heard back from you.

If the issue has been resolved, we require you to close this ticket.

If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

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