product are missing

Hi Axis, customer has purchase 18 box of organic but received 17 box only. the parcel box have no damage can you please guide?

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Hi Leong,


As oer our whatsapp conversation, we had check with the team, we shipped out 18 boxes. Most likely it is missing during custom clearance.

Give us 1 day time, as the team are discussing on this matter. Will get back to you again.

TQ

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