Ticket System Ticket Details

Ticket Number [T000288]
Live product showing currently unavailable message

Hi support team, All my items listed is showing message as below in live page. Currently unavailable. We don't know when or if this item will be back in stock. I checked there is nothing wrong on the stock. Appreciate your kind assistance and fast respond. Thank you.

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Hi Jack,

Thank you for contacting Axis Support Team.

Could you try checking whether your "Deliver to" on the top left corner of Amazon page is a US location? You can refer to the picture below.

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Thanks for your help. I changed to australia and is working now.

anyhow can I know what it meant by suppress for my item?

I checked the setting everything is okay.

Thank you.


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Hi Jack,

You're most welcome.

Can you try clicking on the "Suppresed" to see what is says?


Hi Jack,

We haven't heard from you for a while regarding the issue of the Suppressed listing. May we know whether the issue has been solved? Please keep us updated.

Thanks!

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!



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