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Ticket Number [T000288]
19-Mar-2021 11:39am
Wai Sheng Rong
Live product showing currently unavailable message
Hi support team, All my items listed is showing message as below in live page. Currently unavailable. We don't know when or if this item will be back in stock. I checked there is nothing wrong on the stock. Appreciate your kind assistance and fast respond. Thank you.
Attachment(s):-
19-Mar-2021 12:32pm
AXIS SUPPORT - Elizabeth
Hi Jack,
Thank you for contacting Axis Support Team.
Could you try checking whether your "Deliver to" on the top left corner of Amazon page is a US location? You can refer to the picture below.
Attachment(s):-
19-Mar-2021 04:02pm
Wai Sheng Rong
Thanks for your help. I changed to australia and is working now.
anyhow can I know what it meant by suppress for my item?
I checked the setting everything is okay.
Thank you.
Attachment(s):-
19-Mar-2021 04:25pm
AXIS SUPPORT - Elizabeth
Hi Jack,
You're most welcome.
Can you try clicking on the "Suppresed" to see what is says?
13-Apr-2021 09:39am
AXIS SUPPORT - Elizabeth
Hi Jack,
We haven't heard from you for a while regarding the issue of the Suppressed listing. May we know whether the issue has been solved? Please keep us updated.
Thanks!
08-Sep-2021 01:09pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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