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Ticket Number [T000577]
27-Oct-2021 09:22am
TAN TANG ZHE
TR164258 - Customer receive incomplete item
Customer order:Yonex Arscaber Light 15I ,2x Felet Ultramax Turbo Nano 66 String,2x Nanotack Tribal Grip,Yonex Nanoray Lite 8I .However customer only receive 2 racket only. 2x string & 2x grip did not receive.(Please see attached photos from customer) Customer details: Avinash Sajja 611 Melilot Ln, Alpharetta, Alpharetta, GA, 30004-0770, US +1 571-233-2498
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27-Oct-2021 10:31am
AXIS SUPPORT - Sandy Bao
Dear Member
Please advise for the short item for Grip & String x2pc want credit note to you?
Please advise.
27-Oct-2021 01:37pm
TAN TANG ZHE
customer want to get the items please send 2x string and 2x grip to customer.
Customer details: Avinash Sajja 611 Melilot Ln, Alpharetta, Alpharetta, GA, 30004-0770, US +1 571-233-2498
28-Oct-2021 11:39am
AXIS SUPPORT - Sandy Bao
Dear Member
noted once done process will provide you tracking.
Thank you
28-Oct-2021 11:59am
TAN TANG ZHE
Thank you! So the customer ask whether possible to get the tracking today?
28-Oct-2021 01:34pm
AXIS SUPPORT - Sandy Bao
tracking : 1Z6E395A0463862475
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