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Ticket Number [T000324]
06-Apr-2021 09:14pm
CHAI WEN JIE
Amazon Ungare Categories
Legal name: Chai Wen Jie Address: 910, Jalan Ceria 45, Bandar Putra, 81000 Kulai, Johor. Contact number: +60143134535 1. Nugano - 6 boxes nugano black coffee 2. Opceden - Toco-Enols 60capsules 3. Cashflow - 101 + 202 4. The Hive - 3X Tamanu oil 5. Lalisse - 4 x Lavender Hand Cream
07-Apr-2021 10:44am
AXIS SUPPORT - Elizabeth
Hi Wen Jie,
Thank you for contacting Axis Support Team.
We will provide documents for AsianMeals to ungate for Nugano because these 2 are under Grocery & Gourmet Foods category. And for Tamanu Oil, we can just use Lalisse to ungate it as both are under Topical category. As for Opceden Toco-Enols, we can't use it as it is currectly out of stock. So we will proceed to prepare documents for AsianMeals, Lalisse and Cashflow as soon as possible.
Thanks!
08-Apr-2021 04:13pm
AXIS SUPPORT - Elizabeth
Hi Wen Jie,
Thank you for connecting with the Axis Support Team.
As per our conversation on Whatsapp, we have sent you the required documents to ungate all these categories, as a result, we will close this ticket.
I hope that our service has been of assistance to you. If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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