Buyer received wrong quantity iteams

Hi Axis, please find the attachment for the proof by buyer received wrong quantity items. Buyer item purchase detail is Sanctum Cream Cleanser 150g - UNIT x 2 Sanctum Tone & Refresh 150g - UNIT x 1 Sanctum Moisture Balance 75g - UNIT x 2 But my buyer just only received 3 items Sanctum Cream Cleanser 150g - UNIT x 1 Sanctum Tone & Refresh 150g - UNIT x 1 Sanctum Moisture Balance 75g - UNIT x 1 please check the issues is our side problem or other side problem. thank you

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May i know what the final conversation you and your consignee, buyer want resend or refund?

The customer accept resend the item.
please help to proceed it, thank you

ok will resend please kindly provide correct address and item to resend

send with post laju tracking : ERC473011708MY
Chong Mee Fah
47 JALAN SS2/88,
47 JALAN SS2/88,
Petaling Jaya,
Selangor,
47300,
MY

item
1) Sanctum Cream Cleanser 150g - UNIT x 1
2) Sanctum Moisture Balance 75g - UNIT x 1

Hi axis, may i know the parcel already shipped?
because i can't track the parcel.
please help to check thanks ya.

send with post laju tracking : ERC473011708MY
Chong Mee Fah
47 JALAN SS2/88,
47 JALAN SS2/88,
Petaling Jaya,
Selangor,
47300,
MY

As per above, Item delivered to customer successfully attach with proof.. We will close this ticket in our end. Tq

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