updated compliance requirements.

Last year I requested for an approval for the Vitamins & Dietary Supplements category and Amazon have approved. After a few month I received an email from Amazon regarding this category product listing. It mentions that I need to submit documents to obtain approval to list the affected products. The problem now is Amazon have already approved the category. How am I supposed to re-apply for this category?

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Hi Angeline,

This is a new policy from Amazon, which to request an LoG (Letter of Guarantee) from the seller who is selling Dietary Supplement Category. We are in the progress to request the relevant documents from the Manufacturer and will keep you updated as soon as possible.

We appreciate your patience and waiting.

Thanks!

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

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