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Ticket Number [T000528]
08-Sep-2021 12:02pm
MULTITUDE COMMERCE ENTERPRISE
Invoice no: 158043
Hi Axis Member, Customer cancelled order Invoice no 158043 already. Enquiry can cancel this order or not. Because email warehouse there no reply. Thank you.
08-Sep-2021 02:04pm
AXIS SUPPORT - Bryan
Hi,
Our logistic team already received your email request. Kindly login to your memberV2 to check the shipment history status,
It shall be cancelled by today, once it is cancelled, you may submit the new shipment as per your customer new order. TQ
11-Sep-2021 04:29pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future, please do not hesitate to file a new ticket through the Axis system.
Thanks!
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