Own Shipment Purchase

Please send me the guide on how to make my own purchase using member price for own use. I have submitted twice and the back system just delete off my order without any notification. First time error, I called your support via text messaging and did what was told, but also ended up deleted. Order deleted but noone call me to explain why and how to re-submit. S157496 S158081 Thanks

Hi Michelle,

Thank you for contacting Axis Support Team.

If you're planning to purchase for your own use, may I know whether you are planning to pick up the order yourself or ship it to your home?

Thanks!

As per system input, I have first selected Poslaju, meaning delivery to my door. Then the second time when I called up your support team, I was advised to choose either Shopee or Lazada in which I did.

Hi Michelle,

If you would like to ship it your home, then you can go ahead with submitting an order as usual. Shipment Service > Single Shipment > Shopee OR Lazada.

Thanks!

Done as required.

Invoice number 144398 for your easy reference.

Thanks

Hi Michelle,

Thank you.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

it's not solved. item had not shipped out and order cancelled in system

resubmit last night... please check if it's good to ship out.

Invoice : 144483

Thanks

Please refer to the latest invoice 144504 and 144505. Thanks

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