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Ticket Number [T000625]
04-Feb-2022 08:45am
Organic Tulips Trading
Order Not Capture Axis Invoice 177475 1545
Hi, I had the same problem again today when submitting the order for the same product. Although I removed the 90's (as Sandy mentioned the special character should be removed) the submission had the same error and was not captured in the system. Please help. I have attached Step 4 submission and the order history for your reference. Thank you. -Yoelyn-
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08-Feb-2022 09:18am
AXIS SUPPORT
Good Morning Yoelyn,
Since the issue solved, the ticket will close in 18 hours start from now.
Thank you
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