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Ticket Number [T000494]
25-Aug-2021 02:51pm
Darrell Tan Ming Hup
Inquiry on system selection
Hi, I am facing this issue that the product in the bulk upload list is not found in the system as shown. Please advice soon. Thank you.
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25-Aug-2021 04:54pm
AXIS SUPPORT - Bryan
Hi,
Let us check with the team and will get back to u tomorrow.
Meanwhile may I know u have sales for Asianmeals products? If yes let me know what package u sold that is not in the memberv2.
TQ
25-Aug-2021 06:04pm
Darrell Tan Ming Hup
Hi Bryan, yes, I sold the package below:
Asianmeals Black Pepper Sauce 120g, Perfect for Chicken, Beef Stir Fry, Marinade, BBQ, Steak, Gravy (1 unit)
Thank you.
26-Aug-2021 10:19am
AXIS SUPPORT - Bryan
Hi Darrell,
You may try again, the package shall be appear in your memberV2 as per below name.
(MY)Asianmeals - (1) Meat Curry Paste
Let us know if you face any issue again. TQ
26-Aug-2021 10:21am
AXIS SUPPORT - Bryan
Hi Darrell,
Sorry, ignore the reply above. Below is our reply.
You may try again, the package shall be appear in your memberV2 as per below name.
(MY)Asianmeals - (1) Black Pepper Sauce
Let us know if you face any issue again. TQ
11-Sep-2021 04:18pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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