Ticket System Ticket Details

Ticket Number [T000494]
Inquiry on system selection

Hi, I am facing this issue that the product in the bulk upload list is not found in the system as shown. Please advice soon. Thank you.

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Hi,

Let us check with the team and will get back to u tomorrow.

Meanwhile may I know u have sales for Asianmeals products? If yes let me know what package u sold that is not in the memberv2.


TQ



Hi Bryan, yes, I sold the package below:

Asianmeals Black Pepper Sauce 120g, Perfect for Chicken, Beef Stir Fry, Marinade, BBQ, Steak, Gravy (1 unit)

Thank you.

Hi Darrell,

You may try again, the package shall be appear in your memberV2 as per below name.

(MY)Asianmeals - (1) Meat Curry Paste


Let us know if you face any issue again. TQ

Hi Darrell,

Sorry, ignore the reply above. Below is our reply.

You may try again, the package shall be appear in your memberV2 as per below name.

(MY)Asianmeals - (1) Black Pepper Sauce


Let us know if you face any issue again. TQ

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!




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