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Ticket Number [T000521]
04-Sep-2021 09:43pm
TEO CHING CHING
repeat order in 2 different invoice
Invoice 154602 ( send email Invoice 154599 ( cancelled this order, but it still appear ) Regarding the above order, I remember I only key in 1 times, but it appear 2 order at Shipping history, and immediately I cancelled it on the spot . Can you double check, and i only email for invoice 154602.
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07-Sep-2021 11:03am
AXIS SUPPORT - Bryan
Hi,
AS per our record, this two shipment already complete. Attached the screenshot for your info.
TQ
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11-Sep-2021 04:25pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future, please do not hesitate to file a new ticket through the Axis system.
Thanks!
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