Ticket System Ticket Details

Ticket Number [T000176]
*Urgent* Thomson products

Can we sell Thomson products in Amazon? Because i received this email from Amazon? I did not insert any of this words "Circulon & Thomson" ============================================================================================= " Incase need to attach any document" [ B088WYT64V - 4X Osteopro Glucosamine 400mg/120 vege Capsules + 1x Livrin Milk Thistle Livrin 300mg High Potency Active Silymarin 30 Tablets/Bottle ] Documents to request - Purchase invoice - Image of the product Register name : AIJ GLOBAL ENTERPRISE Address : No.6, Jalan Puncak 8 Taman Puncak Bukit Katil Melaka Malaysia 75450 Register contact number: +60126516999

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Hi Angeline,
can you check in your amz seller centre, under performance, if you have any policy violation?

There is Product Policy Violations



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Do u have any documents for this product? So that i'm able to submit my appeal

It is not 2020 version cashflow, but the version that we're selling is still under high-demand category.

This is Thomson Product

Do i need to fill up this page or delete the listing?

The current status for the product is (Inactive)closed

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?

Dear Angeline,
Amazon has increased their control over supplement and related products and with sensitive keywords, in this case might be "glucosamine" that caused the violation. You might still see similar listings on amazon but unfortunately Amazon control is random.
The violation is minor and should not affect your account operation. For your action, kindly delete and close your listing for now.
Thank you.

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