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Ticket Number [T000124]
09-Nov-2020 12:49am
Sephine Lim
Listing related questions, price Simulator vs. net profits
Dear AXIS 1. Attached herewith 3 Price Simulator with different Payment gateways. Please advise why there is big difference in Net Profits and only Amazon with Worldfirst can have better profits? 2. The price simulator applies to Overseas market such as USA. I doubt the accuracy of cost and price if I sell to Asian countries using the same price? taking an example of Nugano and Organo coffee. Please advise 3. Please advise why the "not eligible pricing" appears on one of my product listing with variations as per attachment. SL
Attachment(s):-
09-Nov-2020 12:51am
Sephine Lim
Please diagnose I have attached the 3 attachment of price simulators but why it doesn't appear. Here attached again.
Attachment(s):-
09-Nov-2020 12:56am
Sephine Lim
Sorry for lacking of clarity for the Question 3 above.
3. Please advise why the "not eligible pricing" appears on one of my product listing with variations as per attachment.
What I meant is why can't we apply volume pricing for the listing with variation where "not eligible volume pricing" shown in the above attachment .
Pls advise
TQ
09-Nov-2020 09:20pm
Sephine Lim
Hi Support,
you have yet to reply this ticket ya, kindly advise the above
Thanks
SL
09-Nov-2020 09:23pm
Sephine Lim
Should you require further clarification and understanding of the question, feel free to ask me
Regards
11-Nov-2020 03:53pm
AXIS SUPPORT
Dear Sephine,
Q1. Please advise why there is big difference in Net Profits and only Amazon with Worldfirst can have better profits?
Answer:
Because payment gateway services fee % ( paypal, Worldfirst, Payoneer) is different. Another is conversion rate will be different because different country will have different conversion rate. Hence, the net profit will be different.
Yes, Worldfirst will have better profits because Axis community can enjoy Worldfirst payment gateway fees which is 1%. Other people who is not Axis Community wil not enjoy this Worldfirst fees 1%, slightly higher %.
Q2. 2. The price simulator applies to Overseas market such as USA. I doubt the accuracy of cost and price if I sell to Asian countries using the same price? taking an example of Nugano and Organo coffee. Please advise.
Answer: Yes, selling price will be the same but we will just playing around with postage. Asia shipping cost will be cheaper than USA. Shipping rate can refer back in Axis system
11-Nov-2020 03:54pm
AXIS SUPPORT - Kah Yee
Q3. Please advise why the "not eligible pricing" appears on one of my product listing with variations as per attachment
Answer:
Ebay definitely cannot let you to put volume pricing offer for product listing with variations. This is because you are already having product with variations hence there is not necessary to give volume pricing offer. IF you want to give volume pricing offer, you can apply it on normal listing, not product listing with variations.
18-Nov-2020 03:09pm
Sephine Lim
Appreciated your answer.
Q2.2 Your Answer: Yes, selling price will be the same but we will just playing around with postage. Asia shipping cost will be cheaper than USA. Shipping rate can refer back in Axis system"
Sorry, may be I did not explain in detailed
I have included Asian countries in my ebay seller destination, but the price simulator is projected for USA and other western countries as in AXIS Google Drive. Hence, is it fair to asian buyer such as Singaporean?
23-Nov-2020 06:03pm
AXIS SUPPORT - Kah Yee
Dear Sephine,
We are aiming an US market along with free shipping to Amazon & eBay as their custom rule is broad compared to Asia custom rule which very restrict. Hence, that’s why shipping fees for Asia country is needed due to different rule & regulations. Of course, you can offer free shipping to Asia country buyers but you need to compare the postage, custom issue and etc to ensure your net profit is profitable.
24-Nov-2020 06:01pm
Sephine Lim
Dear Kah Yee
Is Product listed in USA and Europe fair to Asian buyer, not only the postage issue but also the product costs, for example, Nugano local is priced at RM 42,50 only but we priced almost double in Amazon and eBay.
FYI, Postage wise, we shall not charge Asian buyer according to JS.
Thanks
SL
24-Nov-2020 06:06pm
Sephine Lim
Hence, I supposed it is not fair to get my friends in HK and SG to buy from my eBay , isn't it?
better buy from my lazada and shopee then
correct me if I am wrong ;)
24-Nov-2020 06:40pm
AXIS SUPPORT - Nicholas
As a buyer and when we purchase items via online marketplace , shipping cost will always be one of the charges factor into the selling price, regardless online or traditional brick-n-mortar. Amazon and eBay will definitely optimized based on US and Euro shipping so if buyer is to save shipping cost, they can have the option to buy from local marketplaces or cross-border makretplaces.
05-Feb-2021 04:03pm
AXIS SUPPORT - Apple Lim
Hi Sephine,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.
Thanks!
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