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Ticket Number [T000227]
29-Jan-2021 04:49pm
Sephine Lim
Questions related to AXIS Products
Dear AXIS 1. Encaier Mask - just wonder why this mask is so expensive as compared to the 3ply mask available in the market? 2. Sanitizer - Can we just sell sanitizer only? Pls revert 3. where do I locate the folder for Thursday Plantation Tea tree Oil & Mi Sedap Korean? Regards SL
10-Feb-2021 05:38pm
AXIS SUPPORT - Apple Lim
Hi Sephine,
Thank you for your consult.
1. Axis is doing the best to provide a better quality product to our reseller as we do care about your business and at the same time, we have confidence with our SMEs who are providing us fair price and good quality product.
2. We advise reseller to follow the price list package to sell the product.
3. Thursday Plantation and Mi Sedap have been deactivated for selling. You may look for other products in our Google Drive Folder to perform listing.
I hope that our reply has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.
Caution: If there's no update or reply from both sides, this ticket will automatically close it on-behalf of you within 24-48 hours from the date of this ticket send out.
Thanks!
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